PRIVACY
Last updated: November 2, 2025
At JotPhone Inc. ("JotPhone", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cloud communication platform, or engage with our services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:
Email address
First name and last name
Phone number
Company name and job title
Billing and payment information (processed by secure third-party payment gateways)
To provide our core communication services, we process and store data related to your use of the platform:
Call and SMS Data: Call logs, duration, recipient numbers, SMS metadata, and optionally call recordings or voicemails (if enabled by you).
Usage Data: Information on how the Service is accessed and used, including IP address, browser type, pages visited, time and date of your visit, and diagnostic data.
JotPhone uses the collected data for various purposes:
To provide, operate, and maintain our Services.
To process transactions and manage billing.
To notify you about changes to our Services or important account updates.
To provide customer support and respond to your inquiries.
To gather analysis or valuable information so that we can improve our Services.
To monitor the usage of our Services and detect, prevent, and address technical issues.
We do not sell your personal information. We may share your information only in the following situations:
With Service Providers: We employ third-party companies and individuals to facilitate our Service (e.g., telecom carriers, payment processors, hosting providers). They have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Business Transfers: If JotPhone is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of JotPhone, prevent or investigate possible wrongdoing, or protect the personal safety of users or the public.
The security of your data is important to us. We implement industry-standard security measures, including encryption and strict access controls, to protect your personal information.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Call recordings and SMS data are retained according to the settings configured within your account.
Depending on your location (such as the EEA, UK, or California), you may have certain data protection rights regarding your personal information:
The right to access, update, or delete the information we have on you.
The right of rectification if your information is inaccurate or incomplete.
The right to object to or restrict our processing of your Personal Data.
The right to data portability (receiving a copy of your information in a structured, machine- readable format).
The right to withdraw consent at any time where JotPhone relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the information provided below.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable laws.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at privacy@jotphone.com
Experience seamless communication and teamwork like never before.
Join the JotPhone Power Hour — a quick, no-sales, 30-minute group demo to show you exactly how it works.
